§ SECTOR · PUBLIC SECTOROPERATING FILE

Public Sector
systems.

We help public-sector teams modernize delivery while respecting procurement realities, legacy dependencies, and the fact that the service still has to work for citizens tomorrow morning.

SYSTEMS
04
§ I — OPERATING DASHBOARD

The control view.

Modernization without a re-platform death-march.

We help public-sector teams modernize delivery while respecting procurement realities, legacy dependencies, and the fact that the service still has to work for citizens tomorrow morning.

SELECTED CLIENTS
Two state agencies · One municipal CIO office
TYPICAL MANDATE
Typical work centers on phased modernization, integration layers, citizen-facing service improvements, and operational guardrails that fit public-sector oversight.
04
SYSTEMS
04
CONSTRAINTS
03
SIGNALS
02
CLIENTS
§ II — PRODUCTS

What we can build.

01

RedactIQ

USERS · FOIA, records, and legal response teams
REPLACES

Manual Acrobat redaction, spreadsheet tracking, and email-based legal review routing.

CORE FEATURES
+OCR and document ingestion for scanned and born-digital records
+Recommended exemption classification with passage-level confidence
+Vaughn index export plus deadline tracking for statutory response windows
FIRST RELEASE

First release supports the highest-volume federal exemptions, PDF workflows, and human-approved redaction output.

PRICING ANCHOR

$1.5k-$3k/mo

02

GrantGuard

USERS · Grant managers and finance teams handling federal awards
REPLACES

Single-audit panic, consultant-led allowability reviews, and after-the-fact remediation.

CORE FEATURES
+GL transaction ingestion with allowability checks against 2 CFR 200 categories
+Indirect-cost and drawdown timing monitoring
+Weekly pre-audit finding reports with exception review workflow
FIRST RELEASE

Version one uses CSV imports, the most-audited cost categories, and email-driven exception reports for one award.

PRICING ANCHOR

$1k-$2.5k/mo

03

PermitCheck

USERS · Building and permitting departments
REPLACES

Counter-staff completeness review and repeated rejection cycles for incomplete applications.

CORE FEATURES
+Applicant-facing upload portal with jurisdiction-specific checklists
+Document classification to compare submitted files versus required package
+Deficiency report generation with code references and routing hints
FIRST RELEASE

Initial release covers three high-volume permit types, PDF upload, and branded deficiency letters for one jurisdiction.

PRICING ANCHOR

$2k-$4k/mo

§ III — OPPORTUNITIES

Where real value opens.

01
RISK · Medium

Legacy bridge modernization cockpit

BUYER

Agency CIO and platform teams

PAIN

Programs know what needs to change, but the migration path is blocked by undocumented dependencies and brittle approvals.

WEDGE

A modernization layer that wraps legacy systems with clearer interfaces, delivery checkpoints, and operator visibility.

MODEL
Fixed-scope implementation + support retainer
HORIZON
45-90 days to first phase
02
RISK · Medium-High

Procurement-ready AI workflow layer

BUYER

Program and digital service leaders

PAIN

Agencies want automation, but procurement and oversight teams need explicit controls before anything touches citizen workflows.

WEDGE

An AI service layer with audit logs, review queues, and policy boundaries that procurement can actually approve.

MODEL
Annual services contract
HORIZON
60-90 days to procurement start
03
RISK · Low-Medium

Citizen service signal dashboard

BUYER

Service delivery and contact center leaders

PAIN

Citizen-facing services degrade gradually, but the underlying warning signals stay trapped across portals, queues, and support systems.

WEDGE

A cross-channel dashboard that flags failure patterns early and routes service recovery work before it becomes backlog.

MODEL
Seat-based SaaS with reporting add-on
HORIZON
30-60 days to pilot
§ IV — ASSOCIATIONS

Bodies that shape the field.

01
NASCIO
02
ACT-IAC
03
NIGP
04
GovAI Coalition
§ V — BLUEPRINT

The system route.

01

Surface

FedRAMP-aligned envs

02

Pressure

Modernization usually means coexisting with legacy systems for longer than anyone would like.

03

Watchpoint

Teams know what needs to change, but the approved path is too brittle or too political to support a rewrite.

04

Proof

Incremental modernization paths that make delivery safer before they make architecture prettier.

01
FedRAMP-aligned envs
02
Legacy system bridges
03
Citizen-facing portals
04
Procurement-ready MSAs
§ VI — PRESSURE

Forces that warp the build.

CONSTRAINT 01
66%

Modernization usually means coexisting with legacy systems for longer than anyone would like.

CONSTRAINT 02
78%

Security review, accessibility, and procurement constraints are part of the product surface.

CONSTRAINT 03
89%

Institutional knowledge often lives with operators rather than in complete system documentation.

CONSTRAINT 04
100%

Programs need steady incremental delivery more than big-bang platform resets.

§ VII — SIGNALS

What tends to break first.

SIGNAL 01

Teams know what needs to change, but the approved path is too brittle or too political to support a rewrite.

SIGNAL 02

Critical workflows still depend on manual operator knowledge because the legacy estate is only partially documented.

SIGNAL 03

Citizen-facing services are expected to improve without any tolerance for disruption in the systems behind them.

§ VIII — OUTCOMES

What remains after the engagement.

END STATE 01

Incremental modernization paths that make delivery safer before they make architecture prettier.

END STATE 02

Bridges around legacy systems that give programs room to improve service quality without a cliff-edge migration.

END STATE 03

Better operational visibility for teams who have to support the system long after the project team leaves.

§ IX — MANDATE

How we enter and leave.

TYPICAL MANDATE

Typical work centers on phased modernization, integration layers, citizen-facing service improvements, and operational guardrails that fit public-sector oversight.

DEFINITION OF DONE

The best outcome is a system that ships more safely, is easier for staff to run, and does not require a heroic rewrite to get there.

NEXT STEP

If this operating environment looks familiar, we can scope the first tranche of work, the control surface, and the delivery cadence.

Season