How to Review Your Cloud Service Provider?



How to Review Your Cloud Service Provider?

Planning to outsource your business requirements to a Cloud Service Provider? Well, here’s a checklist you will need to determine if it’s the right thing for you:

1. Monitor your resource usage?

Review your cloud environment with Cloud Service Provide and analyse if an asset needs to be added or removed. A good Cloud Service Provider will let you know if your servers are overloaded, and suggest ways to achieve cost efficiencies.

2. Update on the latest security practices

You don’t need to be reminded of the security updates a cloud platform requires. However, to analyse if your CSP is updated or not, you might want to check the monthly reports, and host audits. Also, don't forget to review the security guarantees they provided at the start of the agreement.

3. Keep up with compliance

Your CSP must have the right team of security and compliance experts so as to set the right standards for your business and support during compliance audits.

4. Seamless support experience

Outsourcing your business needs to a CSP would mean they providing access to a 24*7 support through specialists. If you haven’t experienced such provision yet, maybe you need to reconsider your CSP.

5. Solutions addressing future plans

Not necessarily will you stick to the same category of cloud platform at all times. When your business expands, you might need to switch to a better, flexible and compliant platform, like that of a cloud desktop. In such a case, you might want to be sure of the SLA (service Level Agreement) and analyse whether it involves your plans to expand or switch to other forms.

6. Provide you with detailed, straightforward invoices.

One of the most heard of complaints that we come across from businesses is that the invoice provided by their CSP is complex and involves hidden costs. A professional CSP will always provide customers with invoices that reflect the exact service usage and/or taxes without hidden costs.

Whether you are first-time CSP customer or planning to switch from one CSP to other, Kleio is here to help. Write to us at [email protected] to assess your Cloud Service Provider.

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